Vice President of Operations
As VP of Operations at San Joaquin Valley College, Scott Hager provides leadership and direction for Human Resources, Network Administration, Accounting, Purchasing and Facilities. He administers oversight for the strategic advancement of these departments and contributes to the ongoing operational decisions that provide direction for the College toward achievement of its mission and strategic master plan.
Scott previously served as the College’s Director of Contact Center Operations where he deployed a unified hosted PBX solution across 18 locations. He designed several highly successful contact strategies, and conceived and implemented a centralized Quality Assurance process that impacted sales and financial aid departments and increased compliance scores.
Scott earned his Master of Business Administration (MBA) at the University of California, Irvine, The Paul Merage School of Business and his Bachelor of Business Administration, Management Information Systems at Eastern Washington University. He also studied abroad in Shanghai and Beijing, China.